Privacy Policy

Effective date: 25th September 2025

On Your Mark’s English (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book lessons, or use our services.

1. Information We Collect

We may collect the following information when you use our site or services:

Personal details (name, email address, address, phone number) are provided when booking lessons or making enquiries.
Payment information processed securely through third-party providers (e.g., Stripe, PayPal).
Technical data (IP address, browser type, device information) is automatically collected for site analytics and security.

2. How We Use Your Information

We use your data to:

Provide and manage your lessons.
Process payments securely.
Communicate with you about bookings, cancellations, and updates.
Improve our website and services.

3. Sharing Your Information

We do not sell or rent your information. We may share limited information with:

Payment processors to complete transactions.
Service providers (e.g., hosting, analytics) who help us operate our site.
Legal authorities, if required by law.

4. Data Retention

We keep your information only as long as necessary to provide services, meet legal obligations, or resolve disputes.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion of your data, subject to legal and contractual limits.
Withdraw consent for certain uses of your information.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, analyse traffic, and personalise your experience. You can manage cookies in your browser settings.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors without parental consent.

8. Security

We use reasonable measures (such as SSL encryption and secure payment gateways) to protect your information. However, no system is 100% secure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted here with a revised “Effective date.”

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:
On Your Mark’s English
Email: onnyourmarksenglish@gmail.com
Website: www.onyourmarksenglish.com